25% OFF SELECT ITEMS
Use code VDAY25 at checkout
Delivery Time for This Style: All items shown are currently in stock so there is no lead time!
We process and ship orders as soon as possible during business days (Monday though Friday).
Orders with standard shipping are usually fulfilled and shipped within 1-3 business days unless otherwise stated.
Orders are fulfilled between the hours of 9am and 2pm pst Monday-Thursday and 9am through 12pm on Fridays.
You will be charged at the time the order is placed. You will receive an email confirmation at the time of placing your order. When your order ships, you will receive another confirmation email with tracking information and details on when to expect your order.
Please note that
Business days vary depending on weekends and holidays.
All shipping predictions seen at checkout are based on business days starting from your shipping confirmation email, and not the time you place the order.
All products are shipped from Los Angeles, California.
Rush processing is not available for custom or personalized pieces.
Ready-to-ship items are processed and shipped within 1–2 business days.
Domestic Orders (USA): 7–10 business days via USPS Standard or similar service. Expedited shipping options are available at checkout.
International Orders:
Canada: 7–14 business days
United Kingdom: 5–10 business days
Australia: 7–14 business days
Europe: 8–12 business days
Other Regions: 7–14 business days (dependent on the local shipping provider)
While we ensure secure shipping, Rachelment is not responsible for lost, damaged, or stolen packages.
You have the option to add a premium RMTL Jewelry Box for $5, ensuring safe delivery and suitability for gifting.
At RACHELMENT, every order comes with a 1-year warranty, covering material or workmanship defects. This excludes everyday wear and tear, loss, or third-party modifications. To claim your warranty, simply reach out to us, and we’ll handle the rest.
All exchanges are free, all returns are subject to a fee of $11.95 per item
See the details here including timeframe etc: https://rachelment.com/pages/policies
Personalized pieces, custom orders, gift cards, and discounted items are Final Sale and cannot be returned or exchanged.
Unworn and unused items may be returned within 30 days of receipt in original packaging with tags attached for a full refund.
For questions about your warranty or return eligibility, contact SOS@rachelment.com.
Changes to personalization, shipping details, or items cannot be guaranteed once an order is placed.
Review all details carefully before completing your purchase.
Many personalization options are case-sensitive. Double-check your selection before finalizing your order.
Receive email updates at every stage of your order’s journey, including a tracking number after shipment.
For more information, visit our Shipping & Order Processing Page.