Order Information
Lead Time
Delivery Time for This Style: All items shown are currently in stock so there is no lead time!
Order Processing
We process and ship orders as soon as possible during business days (Monday though Friday).
Orders with standard shipping are usually fulfilled and shipped within 1-3 business days unless otherwise stated.
Orders are fulfilled between the hours of 9am and 2pm pst Monday-Thursday and 9am through 12pm on Fridays.
You will be charged at the time the order is placed. You will receive an email confirmation at the time of placing your order. When your order ships, you will receive another confirmation email with tracking information and details on when to expect your order.
Please note that business days vary depending on weekends and holidays.
All shipping predictions seen at checkout are based on business days starting from your shipping confirmation email, and not the time you place the order.
All products are shipped from Los Angeles, California.
Rush Orders
Rush processing is not available for custom or personalized pieces.
In-Stock Items
Ready-to-ship items are processed and shipped within 1–2 business days.
Shipping Information
Estimated Delivery Times (After Shipment)
Domestic Orders (USA): 7–10 business days via USPS Standard or similar service. Expedited shipping options are available at checkout.
International Orders:
Canada: 7–14 business days
United Kingdom: 5–10 business days
Australia: 7–14 business days
Europe: 8–12 business days
Other Regions: 7–14 business days (dependent on the local shipping provider)
Shipping Insurance
While we ensure secure shipping, Rachelment is not responsible for lost, damaged, or stolen packages.
Product-Specific Details
Packaging
You have the option to add a premium RMTL Jewelry Box for $5, ensuring safe delivery and suitability for gifting.
Warranty
At RACHELMENT, every order comes with a 1-year warranty, covering material or workmanship defects. This excludes everyday wear and tear, loss, or third-party modifications. To claim your warranty, simply reach out to us, and we’ll handle the rest.
Return Policy
Hassle-Free Returns
All exchanges are free, all returns are subject to a fee of $11.95 per item
See the details here including timeframe etc: https://rachelment.com/pages/policies
Exclusions
Personalized pieces, custom orders, gift cards, and discounted items are Final Sale and cannot be returned or exchanged.
Other Items
Unworn and unused items may be returned within 30 days of receipt in original packaging with tags attached for a full refund.
Contact Us
For questions about your warranty or return eligibility, contact SOS@rachelment.com.
Important Notices
Order Changes
Changes to personalization, shipping details, or items cannot be guaranteed once an order is placed.
Review all details carefully before completing your purchase.
Case Sensitivity
Many personalization options are case-sensitive. Double-check your selection before finalizing your order.
Tracking
Receive email updates at every stage of your order’s journey, including a tracking number after shipment.
For more information, visit our Shipping & Order Processing Page.
Materials
- Premium Craftsmanship: Everything is mostly Sterling Silver, ensuring exceptional durability and longevity.
- Finish Options: Rhodium (white gold) or 18k gold plating.
- Luxurious Coating: Each piece is layered with premium gold or silver metal for a radiant shine, organically e-coated to lock in the finish.
- Built to Last: Designed to resist fading, rusting, tarnishing, corroding, and staining, ensuring lasting beauty.
- Hypoallergenic: Skin-friendly and irritation-free, perfect for even the most sensitive skin.
- Confidence Guaranteed: Will not turn your skin green, so you can wear your accessories worry-free.
Care Instructions
To maintain the beauty and brilliance of your jewelry:
- Avoid Chemicals: Keep your accessories away from harsh chemicals, perfumes, and cosmetics.
- Proper Storage: Store in a dry, cool place, preferably in a jewelry box or pouch, to prevent scratches or damage.
- Regular Cleaning: Gently clean with a soft cloth to remove dirt and oils and maintain their shine.
- Activity Precaution: Remove jewelry before swimming, showering, or exercising to prevent wear and tear.
With proper care, your jewelry will retain its stunning appearance and continue to delight for years to come.
For more information visit our Jewelry Care page
Wear Your Story: Timeless Jewelry for the Modern Muse
Every Piece Tells a Story
At Rachelment, we believe jewelry is more than an accessory—it’s a celebration of who you are. Each piece is thoughtfully curated with a modern muse in mind, designed to reflect your individuality and timeless sense of style.
Discover Timeless Craftsmanship
Every Rachelment piece is a masterpiece, meticulously crafted to embody both beauty and durability. From elegantly plated necklaces to versatile rings and bracelets, our jewelry is designed to seamlessly elevate your look for any occasion. Water and tarnish-resistant, hypoallergenic, and made with integrity, our collection ensures you can wear your story with confidence every single day.
Our Commitment to Quality
Quality and transparency are at the heart of everything we create. Crafted from high-grade Sterling Silver and plated in genuine gold with organic e-coating, our jewelry is designed to last. Whether you’re choosing a piece for a special event or everyday wear, you can trust Rachelment to deliver jewelry that blends luxury, comfort, and timeless elegance.